Support
Help Centre
Guides and answers for every part of Depentra.
Getting started
- Creating your first projectHow to create a project in Depentra, what the three starting points give you, and how many projects your plan allows.
- Adding tasks and organising them into groupsAdding tasks, organising them into groups, creating subitems, reordering by drag, and the task limits on each plan.
- Choosing and applying a templateWhat a Depentra template installs, which plans can use which templates, and what happens if a template is larger than your task limit.
- Inviting your team and setting access levelsInvitation links, six-character join codes, the three member roles, invite expiry, and restricting a member to specific views.
- Importing a plan from Excel or CSVBring a plan in from Excel, CSV, MS Project, Smartsheet, Jira, monday.com, Asana, Trello, Planner or Google Sheets -- and undo it in one step.
- Search and commands (Ctrl+K)Find any project, task, risk, person, program, agent, workflow, view or setting you can see, and run common actions, from anywhere.
- Duplicating a project, and company templatesCopy a project with exactly the parts you choose, or save it as a versioned template your organization can start from.
Timeline and scheduling
- Reading the Gantt chart and changing the timeline scaleDay, week, month, and year zoom levels, what each element on the chart means, and how to export the timeline.
- Reading total floatWhat total float means, how Depentra calculates it, how to add the Float property and filter it, and why the numbers keep changing.
- Saving and comparing baselinesHow to save a baseline, what the variance columns mean, and how many baselines each plan allows.
- Working calendars, holidays and planned gapsCount durations, lags and delays in working days, add holidays, and decide what a planned gap between linked tasks means.
Dependencies and impact
- Creating dependencies, with lag and lead timeHow to link tasks so one waits on another, how to add lag or lead time, and why circular chains are blocked.
- Reading the Impact Matrix and cascade riskHow cascade risk is scored, what CRITICAL, MODERATE, and ISOLATED mean, and how to trace a delay back to its root cause.
- Using the Delay Simulator safelyHow to model a delay without changing the plan, why compound delays take the maximum rather than the sum, and how to reset.
Budget and data
- Understanding CPI, EAC, ETC, and VACThe four earned value numbers in the Budget view, what each one is calculated from, and which thresholds are worth acting on.
- Exporting your project dataWhich formats each view exports to, and what ends up in the file.
- Change history, and restoring a changeEvery change to tasks is recorded as one entry you can read and restore -- from the app, the Gantt, a bulk edit, the AI, a workflow, a change request or an import.
Working together
- Comments, @mentions, replies and filesDiscuss a task where the work is: threads, @mentions that notify, resolving, and files attached to the task.
- Pentra: conversations, agents and workflowsWhere your conversations with Pentra are kept, and how it runs your organization's agents and workflows for you.
Change control and the portfolio
- Change requests and the decision logPropose a change to the agreed plan, see its impact from the schedule, decide it, apply it as one change -- with the decision on record.
- The portfolio: decisions, milestones, capacity and the weekly briefWhat needs deciding across your projects, where portfolio milestones stand, who is over capacity, and a weekly brief built from the facts.
- Operating model: escalation, high risk and currencySet once how a project is run -- when a late milestone is critical, what counts as a high risk -- and the currency it counts in.